Privacy policy
What we collect, why, for how long, who can see it and how to exercise your rights.
Who is responsible for your data
- Data controller
- This site is published by Xlab LLC. The publisher’s full details are in the legal notice.
- Contact us about your data
- contact@xlab-tech.com
What we collect
- Booking a call
- Your name, your phone number, your email address and the time you choose. On the English version of the site, also your browser’s time zone and the page language.
- Hashed IP address
- To block automated submissions, a hashed version of your IP address is kept for 48 hours at most, then deleted.
- Cookies and analytics
- This site sets no cookies and runs no analytics.
- Settings kept in your browser
- During your visit, your browser keeps three display settings: not to suggest the other language again, the video volume, and that the opening animation has already played. They stay on your device and are cleared when you close the tab. Nothing is sent to us.
Why we collect it
- What it’s used for
- To reply to you, and to prepare for and hold the call.
- Legal basis
- Steps taken at your request before entering into a contract (GDPR Article 6(1)(b)); for the hashed IP address, our legitimate interest in protecting the form (GDPR Article 6(1)(f)).
How long we keep it
- Request or call with no follow-up
- 3 years after the last contact, the period recommended for prospects by the CNIL, the French data protection authority.
- Business relationship
- The term of the contract, then the periods required by law.
- Hashed IP address
- 48 hours at most.
Who has access
- At Xlab
- The people at Xlab who reply to you and hold the call.
- Our service providers
- Vercel, for hosting the site (United States); Turso, for the database (hosted in Ireland); Gandi, for email (France).
- No sale of data
- We never sell your data or hand it over for anyone else’s use.
Transfers outside the European Union
- Vercel and Turso
- Both are U.S. companies. Transfers to the United States are covered by the European Commission’s standard contractual clauses.
Your rights
- What you can ask for
- The right to access, rectify and erase your data, to restrict or object to its processing, and to data portability.
- How to ask
- Write to contact@xlab-tech.com. We reply within one month.
- Complaints
- You can also file a complaint with the CNIL at www.cnil.fr.
Updates
- Last updated
- October 18, 2026.